Investigate business questions
Read offers, conversations, time records and costs together. Answers show the relevant evidence and separate observations from open questions.
Business intelligence · AI systems · implementation
Systems that investigate questions, use company knowledge and prepare or carry out agreed actions. Built with your information, tested on your tasks and introduced with your team.
Tell us about your business What happens during the review
The review shows where AI can use it to answer questions and take on work.
We agree the inputs, expected outputs and exceptions. Your team tests it with representative cases before it becomes part of daily work. We include instructions, access handover and the ongoing costs in the proposal.
We quote the review before starting. Implementation and ongoing support are separate decisions.
Read a proposal, open the supporting records and inspect the next steps. These examples use fictional data.
Prepare a proposal, but clarify two requirements first.
The request matches the work described in your project library. The requested four-week delivery is shorter than the six weeks in your current plan, and weekend support is not covered by your standard terms.
| Customer request | Company information | Action needed |
|---|---|---|
| Comparable work | Two relevant project references | Use approved examples |
| Delivery in 4 weeks | Current plan allows 6 weeks | Agree capacity or a later start |
| Weekend support | Not in standard terms | Clarify coverage and price |
This example does not establish technical feasibility or a binding delivery date. A responsible person reviews both before making a commitment.
Prepared for review
Thank you for the brief. We have two relevant project references to discuss. Our current delivery plan allows six weeks. Before proposing a four-week schedule, we need to confirm additional capacity and agree what weekend support should include. Could you confirm the required coverage hours?
Demo tasks prepared. Nothing has been sent or changed in a business system.
Two jobs have €2,400 in costs above plan.
Compare the accepted quote with recorded labour and expenses. The next step is to establish whether the difference comes from extra work, poor estimates or delivery problems.
| Job | Planned cost | Recorded cost |
|---|---|---|
| J-201 | €6,000 | €7,500 |
| J-202 | €4,500 | €5,400 |
| J-203 | €3,500 | €3,500 |
(7,500 − 6,000) + (5,400 − 4,500) = 2,400 €
A cost difference does not establish who is responsible or whether extra work can be billed.
Prepared for review
Please review J-201 and J-202. Recorded costs exceed the estimates by €1,500 and €900 respectively. Confirm which items relate to approved extra work, estimation differences or delivery issues. Attach the supporting records before proposing a customer discussion or a revised estimate.
Demo tasks prepared. Nothing has been sent or changed in a business system.
The current plan is short by 16 working hours.
Your team has 120 hours available, with 90 already committed. This order needs another 46. A different start date or extra capacity needs to be agreed before making a promise.
| Planning input | Hours | Meaning |
|---|---|---|
| Available capacity | 120 | Team availability |
| Existing commitments | 90 | Already promised |
| New order | 46 | Estimated work |
90 + 46 − 120 = 16 hours
This simplified example uses total hours. A real plan also checks skills, deadlines, absences and task dependencies.
Prepared for review
The new order would require 136 hours in total against 120 available. Before confirming a date, compare a later start with approved additional capacity. Check skills, deadlines and dependencies for both options. Existing customer commitments should remain protected.
Demo tasks prepared. Nothing has been sent or changed in a business system.
The choice depends on your process and existing software. For each project, we first establish what the tools support and what is useful in daily work.
Read offers, conversations, time records and costs together. Answers show the relevant evidence and separate observations from open questions.
Bring internal rules, previous work and approved documents into new tasks. The system prepares options and drafts for your team to review.
After the agreed approval, create tasks, update information and follow up on results. We connect the necessary systems with the right permissions.
Test representative tasks, difficult exceptions and feedback from daily use. Improve the system against documented results.
Tests with your team, the agreed account access, a description of the workflow and instructions for handling failures. We document the running software costs and responsibilities for changes and maintenance. Ongoing support can be agreed separately.
Not sure where to start? See the business reviewOur implementation guarantee
Before implementation, we put the acceptance criteria in writing. If our work doesn’t meet them, we correct it at our expense. The final payment for that stage is due after acceptance.
For example: an enquiry from an agreed channel must reach the right queue, contain the required details and flag anything that needs a person. We check it together against the cases agreed before work starts.
We agree in writing what to build, how and when to test it, and what each side needs to provide. Extra work gets a separate quote.
We also check whether customers can find you in Google, ChatGPT and other AI answers. Website and business-profile work can be commissioned separately or included in the wider review.
See our search and AI visibility servicesFrom our website audit
What we found when auditing a real-estate website. The findings and their implications are documented in the case study.
Read the auditNo. Tell us which decisions or tasks take too long. The review identifies useful applications and checks whether the information needed is available.
The review gives you the findings and a plan. You decide which changes to commission, at a price agreed separately.
We start with your current tools. If we recommend replacing one, we explain why, what it costs and how to make the switch.
We agree who needs to be involved and schedule time with them before starting. The 1–2 weeks cover the tasks agreed with you.
Tell us about a decision, investigation or task that needs information from several people or systems.
We quote the review before starting. Implementation and ongoing support are separate decisions.
Where should we start?
Choose one, or describe the task below in your own words.